.r-page{min-height:70vh;background:#f6f7f8;padding:34px 18px 60px}.r-wrap{max-width:1180px;margin:0 auto}.r-title{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;margin-bottom:22px}.r-title h1{font-size:34px;margin:5px 0 8px}.r-title p{margin:0;color:#667085;max-width:720px}.r-title>a{color:#1769aa;text-decoration:none;font-weight:800}.r-eyebrow{font-size:11px;font-weight:900;letter-spacing:.09em;text-transform:uppercase;color:#8a4f2a}.r-stats{display:grid;grid-template-columns:repeat(5,1fr);gap:12px;margin-bottom:22px}.r-stats>div{background:#fff;border:1px solid #e5e7eb;border-radius:10px;padding:18px}.r-stats strong{display:block;font-size:26px}.r-stats span{font-size:12px;color:#667085}.r-new-case,.r-list{background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:22px;margin-bottom:22px}.r-new-case h2,.r-list h2{margin:4px 0 7px}.r-new-case p{margin:0 0 18px;color:#667085}.r-new-case label{display:block;font-size:12px;font-weight:800;color:#344054}.r-new-case input,.r-new-case select,.r-new-case textarea,.r-decision-form textarea,.r-action-form input{width:100%;box-sizing:border-box;border:1px solid #cfd4dc;border-radius:8px;padding:10px 11px;font:inherit;background:#fff}.r-new-case select,.r-new-case input{height:44px}.r-new-case textarea,.r-decision-form textarea{min-height:100px;resize:vertical;margin-top:7px}.r-new-case>form>label{margin-bottom:14px}.r-form-grid{display:grid;grid-template-columns:1fr 1fr 150px;gap:12px;margin-bottom:14px}.r-new-case button,.r-actions button,.r-decision-form button,.r-action-form button{border:0;border-radius:7px;background:#ffb21b;color:#171b21;font-weight:800;padding:10px 14px;cursor:pointer}.r-new-case button:disabled,.r-actions button:disabled,.r-decision-form button:disabled,.r-action-form button:disabled{opacity:.55;cursor:not-allowed}.r-form-message{margin-top:10px;color:#8a4f2a;font-weight:700}.r-form-message.success{color:#166534}.r-form-message.error{color:#b42318}.r-list-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}.r-list-head span{font-size:12px;color:#667085}.r-filter-bar{display:flex;flex-wrap:wrap;gap:7px;margin:0 0 14px;padding-bottom:14px;border-bottom:1px solid #eef0f2}.r-filter-bar button{border:1px solid #d8dde5;background:#fff;color:#475467;border-radius:999px;padding:7px 11px;font-size:11px;font-weight:800;cursor:pointer}.r-filter-bar button span{display:inline-grid;place-items:center;min-width:20px;height:20px;padding:0 5px;margin-left:4px;border-radius:999px;background:#f2f4f7;font-size:10px}.r-filter-bar button.active{background:#101c2b;border-color:#101c2b;color:#fff}.r-filter-bar button.active span{background:rgba(255,255,255,.18);color:#fff}.r-case-list{display:block}.r-case[hidden]{display:none!important}.r-case{border:1px solid #e3e6ea;border-radius:10px;padding:18px;margin-top:14px}.r-case:first-child{margin-top:0}.r-case-head{display:flex;justify-content:space-between;gap:18px}.r-case-head small{font-size:11px;color:#667085;font-weight:800}.r-case-head h3{font-size:19px;margin:4px 0}.r-case-head p{margin:0;color:#667085;font-size:12px}.r-status{display:inline-flex;align-items:center;height:28px;padding:0 10px;border-radius:999px;font-size:10px;font-weight:900;text-transform:uppercase;letter-spacing:.04em;background:#eef2f6;color:#344054;white-space:nowrap}.r-submitted,.r-seller_review,.r-admin_review{background:#fff7e6;color:#8a4f2a}.r-return_authorized,.r-replacement_authorized,.r-approved,.r-seller_resolved,.r-returned_received{background:#ecfdf3;color:#166534}.r-return_in_transit{background:#eef4ff;color:#175cd3}.r-escalated,.r-seller_denied{background:#fff1f1;color:#b42318}.r-closed,.r-cancelled,.r-denied{background:#f2f4f7;color:#667085}.r-facts{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:8px;margin:16px 0}.r-facts span{background:#f8fafc;border:1px solid #eef1f4;border-radius:7px;padding:9px;font-size:11px;min-width:0}.r-facts b{display:block;color:#667085;font-size:9px;text-transform:uppercase;letter-spacing:.05em;margin-bottom:3px}.r-details,.r-note{font-size:12px;border-top:1px solid #eef0f2;padding-top:12px;margin-top:12px}.r-details b,.r-note b{display:block;font-size:10px;text-transform:uppercase;color:#667085;margin-bottom:4px}.r-details p{margin:0;line-height:1.5}.r-actions,.r-decision-form{margin-top:16px;padding-top:14px;border-top:1px solid #eef0f2}.r-action-form{display:grid;grid-template-columns:1fr 1.4fr auto;gap:8px;margin-bottom:10px}.r-action-row{display:flex;flex-wrap:wrap;gap:8px}.r-actions .r-secondary{background:#eef2f6}.r-decision-form .r-danger{background:#fee2e2;color:#991b1b}.r-finance-note{display:block;margin-top:10px;color:#667085}.r-financial-review{margin-top:16px;padding:14px 16px;border:1px solid #f2c94c;border-radius:9px;background:#fffbea;color:#5f4b00}.r-financial-review strong{display:block;font-size:13px}.r-financial-review p{margin:5px 0 0;font-size:12px;line-height:1.5}.r-case-message{display:none;margin-top:12px;padding:10px 12px;border-radius:7px;font-size:12px;font-weight:700}.r-case-message.error{display:block;background:#fff1f1;color:#b42318;border:1px solid #fecaca}.r-history{margin-top:16px;border-top:1px solid #eef0f2;padding-top:12px}.r-history summary{cursor:pointer;font-weight:800;font-size:12px}.r-timeline{padding:12px 0 0 3px}.r-event{display:grid;grid-template-columns:16px 1fr;gap:7px;position:relative;padding-bottom:12px}.r-event>span{width:9px;height:9px;border-radius:50%;background:#ffb21b;margin-top:5px;position:relative;z-index:2}.r-event:after{content:"";position:absolute;left:4px;top:13px;bottom:-2px;width:1px;background:#d7dce2}.r-event:last-child:after{display:none}.r-event strong{display:block;font-size:12px}.r-event small{display:block;color:#667085;font-size:10px;margin-top:2px}.r-event p{font-size:11px;margin:5px 0 0}.r-empty,.r-loading,.r-error{padding:34px;text-align:center;color:#667085}.r-filter-empty{border:1px dashed #d8dde5;border-radius:9px;margin-top:12px;padding:22px}.r-error{background:white;border:1px solid #e5e7eb;border-radius:12px}.r-error h1{color:#1d2939}.r-error a,.r-primary-link{display:inline-block;margin:8px;color:#1769aa;font-weight:800;text-decoration:none}.r-link-band{max-width:1180px;margin:14px auto 0;padding:13px 18px;border:1px solid #dce3ea;border-radius:9px;background:#fff;display:flex;align-items:center;gap:14px}.r-link-band strong{font-size:13px}.r-link-band span{font-size:12px;color:#667085}.r-link-band a{margin-left:auto;color:#1769aa;text-decoration:none;font-size:12px;font-weight:800}
@media(max-width:900px){.r-facts{grid-template-columns:repeat(3,1fr)}.r-form-grid{grid-template-columns:1fr 1fr}.r-form-grid label:last-child{grid-column:1/-1}.r-stats{grid-template-columns:repeat(2,1fr)}}
@media(max-width:620px){.r-page{padding:22px 10px 42px}.r-title{display:block}.r-title>a{display:inline-block;margin-top:10px}.r-new-case,.r-list{padding:15px}.r-form-grid{grid-template-columns:1fr}.r-form-grid label:last-child{grid-column:auto}.r-facts{grid-template-columns:repeat(2,1fr)}.r-action-form{grid-template-columns:1fr}.r-stats{grid-template-columns:1fr 1fr}.r-filter-bar{gap:5px}.r-filter-bar button{padding:6px 9px}.r-link-band{margin:8px;display:block}.r-link-band span,.r-link-band a{display:block;margin:5px 0 0}}

.r-admin-case-toolbar{display:grid;grid-template-columns:minmax(0,1fr) 190px;gap:10px;margin:0 0 14px}.r-admin-case-toolbar input,.r-admin-case-toolbar select{width:100%;min-height:44px;box-sizing:border-box;border:1px solid #ddd2c7;border-radius:10px;background:#fff;padding:10px 16px;font:inherit;color:#344054}.r-admin-case-toolbar input::placeholder{color:#98a2b3}@media(max-width:620px){.r-admin-case-toolbar{grid-template-columns:1fr}}


/* Financial review clarity and protected payout adjustment controls */
.r-refund-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:14px}
.r-refund-heading p{margin:4px 0 0}
.r-refund-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:14px 0}
.r-refund-facts>div{background:#fffdf5;border:1px solid #f2df9f;border-radius:8px;padding:11px 12px}
.r-refund-facts small{display:block;color:#7a6415;font-size:10px;text-transform:uppercase;letter-spacing:.04em;margin-bottom:4px}
.r-refund-facts strong{display:block;color:#3f360f;font-size:13px}
.r-refund-explainer{display:flex;gap:8px;align-items:flex-start;background:#fff;border:1px solid #eadfb4;border-radius:8px;padding:10px 12px;margin:0 0 14px;font-size:12px;line-height:1.45}
.r-refund-explainer strong{white-space:nowrap}
.r-refund-form{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:12px;margin-top:14px}
.r-refund-form label{display:flex;flex-direction:column;gap:6px;font-size:12px;font-weight:800;color:#4d410f}
.r-refund-form label.wide,.r-refund-form .wide{grid-column:1/-1}
.r-refund-form input,.r-refund-form textarea{width:100%;box-sizing:border-box;border:1px solid #cdbf88;border-radius:8px;background:#fff;padding:10px 11px;font:inherit;color:#1f2937}
.r-refund-form input:focus,.r-refund-form textarea:focus{outline:2px solid #f1c75b;outline-offset:1px}
.r-refund-form input:disabled,.r-refund-form textarea:disabled{background:#f3f4f6;color:#667085}
.r-refund-form textarea{min-height:82px;resize:vertical}
.r-refund-form label small{font-weight:500;color:#756522;line-height:1.45}
.r-refund-guidance{border-radius:8px;padding:9px 11px;font-size:12px;font-weight:700}
.r-refund-guidance.recommended{background:#edf8f1;color:#17663a;border:1px solid #bfe3cc}
.r-refund-guidance.override{background:#fff4e5;color:#8a4b08;border:1px solid #f1c27d}
.r-refund-actions{display:flex;align-items:center;gap:9px;flex-wrap:wrap}
.r-refund-actions button{border:0;border-radius:8px;padding:9px 13px;font-weight:800;cursor:pointer;background:#5b2d12;color:#fff}
.r-refund-actions button.r-secondary{background:#fff;color:#5b2d12;border:1px solid #cdbf88}
.r-refund-actions button:disabled{opacity:.55;cursor:not-allowed}
.r-refund-actions [data-refund-stage-message]{font-size:12px;font-weight:700}
.r-refund-actions [data-refund-stage-message].error{color:#b42318}
.r-refund-guard{margin-top:12px;border-top:1px solid #eadfb4;padding-top:11px;font-size:12px;line-height:1.5}
.r-refund-guard strong{display:block;margin-bottom:2px}
@media(max-width:760px){.r-refund-facts{grid-template-columns:1fr 1fr}.r-refund-form{grid-template-columns:1fr}.r-refund-form label.wide,.r-refund-form .wide{grid-column:auto}.r-refund-explainer{display:block}.r-refund-explainer strong{display:block;margin-bottom:4px;white-space:normal}}
@media(max-width:480px){.r-refund-facts{grid-template-columns:1fr}}


/* Protected live refund execution */
.r-refund-execution{margin-top:16px;border:1px solid #d7dce2;border-radius:10px;background:#fff;padding:14px;display:grid;gap:12px}
.r-refund-execution>div>strong{display:block;font-size:13px;color:#1f2937;margin-bottom:4px}
.r-refund-execution>div>span{display:block;font-size:12px;line-height:1.5;color:#475467}
.r-refund-execution>div>small{display:block;margin-top:6px;font-size:11px;color:#667085;overflow-wrap:anywhere}
.r-refund-execution>div>small.error{color:#b42318;font-weight:700}
.r-refund-execution.completed{background:#edf8f1;border-color:#bfe3cc}
.r-refund-execution.completed>div>strong{color:#17663a}
.r-refund-execution.warning{background:#fff7e6;border-color:#f1c27d}
.r-refund-execution.locked,.r-refund-execution.muted{background:#f8fafc}
.r-refund-execution form{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;align-items:end}
.r-refund-execution form label{display:flex;flex-direction:column;gap:6px;font-size:12px;font-weight:800;color:#344054}
.r-refund-execution form input{width:100%;box-sizing:border-box;border:1px solid #cfd4dc;border-radius:8px;background:#fff;padding:10px 11px;font:inherit}
.r-refund-execution form input:focus{outline:2px solid #f1c75b;outline-offset:1px}
.r-refund-execution .r-danger-execute{border:0;border-radius:8px;background:#b42318;color:#fff;font-weight:900;padding:11px 15px;cursor:pointer;white-space:nowrap}
.r-refund-execution .r-danger-execute:disabled{opacity:.55;cursor:not-allowed}
.r-refund-execution [data-live-refund-message]{grid-column:1/-1;font-size:12px;font-weight:700}
.r-refund-execution [data-live-refund-message].error{color:#b42318}
@media(max-width:620px){.r-refund-execution form{grid-template-columns:1fr}.r-refund-execution .r-danger-execute{width:100%}}